HP has a package called total Care Advisor. Here's a  peek at what it looks like.

The main screen is probably the most important; it gives a pretty good overall summary of the PCs status. If the firewall was off or something like that, the user would see it here.

Clicking on "PC Health" will get the user to this screen, where she can see available updates (from HP, not Microsoft). Also, actions are listed, like a reminder to back up date.

Clicking on an update will bring up a screen showing details. Many of the updates are pretty significant, from 50 MB to as much as 200 MB.

The program can be updated.

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Helpful Windows shortcuts:

F11 - toggles between a normal window and full screen; works on most browsers.

hold "alt" key then press "tab" - toggles between windows. You can continue holding the alt key and repeatedly press tab key to get to the window you want.

F1 "Help window" for the program you're using

"alt" + "print screen" or "ctrl" + "print screen" will do a screen capture. It captures an image of either everything on your computer monitor or the active window. You can then paste it into a program like Front Page or some versions of Netscape Composer.

"alt" - highlights the "File" menu in the program you're using. Then you can use your arrow keys to move across and up and down through the menus. This can be helpful on a laptop that has an awkward pointing device. Pressing "Esc" gets you one level back on the menu, or out of it.

"Backspace" takes you back to the previous web page (on most browsers).